Avant Guard Security Alarm Systems Perth : FAQ
Some of the more generic faults you may experience with your system
There are many reasons why the service light on your alarm system may be illuminated. To investigate the problem further, you will require a user manual and a master code, simply follow the prompts.In many cases, it may be something simple such as reprogramming the system clock. .
Most brands of Alarm systems will show either a flashing battery light or service light. If your system only shows a service light, then refer to your manual as before. All alarm systems installed by a professional Security company should meet Australian Standards and therefore shall contain a backup battery that will run your system for two days without mains power. Most batteries have an average life of 3 years, however its not unusual for them to last 5. Batteries tend to fault after lengthy or even short power cuts depending on their age.This is one you can solve yourself, if you have a key for your main panel.
You may have just moved into your new home or business and the old owner has failed to leave you a code for the system.The fix: You will require the services of a technician, as we will have to default your system and reprogram. In rare occasions the company that installed the alarm will have programmed a lockout code preventing anyone but themselves from reprogramming the system. This is an unethical practice as you own the system not them! If this is the case you can demand that they surrender the code to you free of charge.